Information for Patients

Welcome to Summerlin Hospital Medical Center, where we are committed to providing patients with quality healthcare and customer service. With this in mind, we have cultivated a "Service Excellence" philosophy that supports professional, effective and efficient customer-focused care. In addition, we take pride in offering you advanced technologies and a specially trained nursing and clinical staff.

Please feel free to ask questions of anyone who is participating in your healthcare.

Our goal is to make your hospital stay as comfortable and pleasant as possible.

Obtaining Medical Records

Copies of medical records can be obtained through the Valley Health System Health Information Management (HIM) Department. All requests must be in writing. You may mail or fax a written request, which should contain as much information as possible to assist us in identifying your record(s). The request should contain the following information:

  • Patient's full name, (previous name(s), birth date, social security number)
  • Name of recipient, address, phone number (who is to receive information)
  • Type of information requested (exact information you want released)
  • Purpose of release (why information is being requested)
  • Approximate date of treatment
  • Appropriate signature with witness signature
  • Date of request

Mail or fax your request to:

Summerlin Hospital Medical Center
Health Information/Medical Records Dept.
657 Town Center Drive
Las Vegas, NV 89144
Fax: 702-233-7916

A fee is not assessed for copies of records requested for continuity of care (physician or other hospital). However, copies of records for reasons other than continuity of care are subject to a fee.

Birth Certificates are available through the Southern Nevada Health District, 625 Shadow Lane. For more information, call 702-759-1010.

Health Records Online

Health Records Online is a secure, online service from Summerlin Hospital Medical Center that lets you view select medical records online from the comfort and convenience of your home or office. All you need is a computer and an internet connection to see your healthcare records.
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Equal Access to Care

It is the policy of Summerlin Hospital to provide care equally to anyone seeking it.
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Patient Rights and Responsibilities

Summerlin Hospital Medical Center has an obligation to the community it serves in meeting the needs of our patients.
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