The Valley Health System hospitals are NOT community vaccination sites, but click the button below to find a list of sites and learn more about what to expect with the vaccine including possible side effects.
Latest Information on COVID-19 Precautions
The safety of our patients and staff has always been and remains our top priority.
As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about coming to the hospital even as they seek to address pressing health issues. Please note that we have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community. We are actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC) and our local Health Authority.
Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here… safe, trusted and ready to deliver a superior healthcare experience.
Emergency Department – Do Not Delay in Seeking Critical Care
Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.
Our rooms are private and have UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.
Individuals Experiencing COVID-19 Symptoms
If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.
If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.
Hospital Services and Programs
The hospital is fully operational. We are monitoring for symptoms in patients and implementing isolation protocols, if needed.
Most community health education programs offered by the hospital in the near term have been canceled or postponed; please follow the hospital on Facebook for updates.
For your convenience and safety, virtual visits via telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.
Our surgery teams are working with physician offices to accommodate the scheduling of surgeries and procedures that were postponed due to COVID-19 or that may have recently become a health priority. If you are scheduled for a procedure, please confirm with your doctor that it remains on schedule. Please see the Visitation section below for information on visitors dropping off and picking up patients for outpatient surgery.
Consistent with community efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19 but are at that time asymptomatic, we have revised our Visitation Policies to help protect our patients and their loved ones. The following is in effect until further notice.
- Restricted visitation will be upheld to maintain an abundance of caution so as to reduce the potential for infection for patients, staff and families.
- Visitors must be 18 or older and provide the room number of the person they plan to visit.
- Everyone must bring and wear a mask before entering the hospital and must undergo a temperature check and screening.
- Visitors are NOT allowed to visit patients diagnosed with COVID-19 or who are undergoing diagnostic testing for COVID-19.
- Inpatient areas: One screened negative visitor is permitted between 8 am – 8 pm at the assessment and discretion of the clinical staff.
- Labor and Delivery: Two visitors, as requested by the patient, are allowed at a time at the assessment and discretion of the clinical staff. Doulas are allowed but included in the visitor count. Switching out of visitors is not allowed. Visitors must remain the same to keep our tiniest patients safe.
- Postpartum: Two visitors, as requested by the patient, are allowed at a time at the assessment and discretion of the clinical staff. Doulas are allowed but included in the visitor count. Switching out of visitors is not allowed. Visitors must remain the same to keep our tiniest patients safe. One person may still spend the night on postpartum. Visiting hours on postpartum will be adhered to.
- Antepartum: Two visitors, as requested by the patient, are allowed at a time at the assessment and discretion of the clinical staff. Doulas are allowed but included in the visitor count. Switching out of visitors is not allowed. Visitors must remain the same to keep our tiniest patients safe. One person may still spend the night on antepartum. Visiting hours on antepartum will be adhered to.
- NICU: One family member is allowed at a time at the assessment and discretion of the clinical staff.
- Pediatrics: One family member is allowed at a time at the assessment and discretion of the clinical staff.
- Patients with physical, intellectual, and/or developmental disabilities: One screened negative support person is allowed to be with the patient at the assessment and discretion of the clinical staff. This does not include the patient's or family's perception of physical, intellectual or developmental disability.
- Emergency Department: One adult visitor per patient is allowed at the assessment and discretion of the clinical staff. In the Pediatric ER, two adult parents are allowed at the assessment and discretion of the clinical staff. If the patient is admitted, only one family member at a time is allowed.
- Outpatient Surgery: One visitor may accompany the patient for outpatient procedures but will be required to wait in the Outpatient waiting room as social distancing allows.
- Outpatient visits: One screened negative visitor may accompany the patient at the assessment and discretion of the clinical staff.
- All vendor in-person sales demonstrations and meetings are suspended. We would encourage web-based or telephone meetings during the interim, if necessary. Vendors that play essential roles in patient care-related procedures, facilities maintenance/management, biomedical engineering support, and/or support of ongoing operations will be screened and allowed into facilities for these specific functions.
- All persons should use hand sanitizing gel (or wash hands) upon entering the facility as well as entering and exiting a patient room.
The CDC recommends individuals and families follow everyday preventive measures.
- Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
- Cover coughs and sneezes with a tissue, then dispose of the tissue.
- Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
- Routinely clean frequently touched surfaces and objects.
- Stay home when you are sick with respiratory disease symptoms.
Protect Yourself and Your Family:
World Health Organization →
What You Need to Know:
Centers for Disease Control and Prevention (CDC) →
Check Your Symptoms:
CDC Coronavirus Self-Checker →
We are Accepting Donations!
Our staff of healthcare providers is currently equipped to keep patients and our workers safe. However, it is expected that over the next few weeks, we will experience a shortage of personal protective equipment (PPE).
If you are interested in providing items (donated or hand-made) to our facility, kindly follow the user-friendly instructions here. To make a donation, contact us. We thank you for your generosity and your time.
NOTE: When making masks, please do not use dryer sheets and/or fabric softener due to Allergens.
- Face Mask Instructions – Download Instructions →
- Face Mask Instructions Video (11 min) – Watch a video
How to make a hand-sewn gown:
PDF Instructions →
How to make a Face Shield:
PDF Instructions →
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