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Patient Information

Welcome to Summerlin Hospital Medical Center, where we are committed to providing patients with quality healthcare and customer service. With this in mind, we have cultivated a "Service Excellence" philosophy that supports professional, effective and efficient customer-focused care. In addition, we take pride in offering you advanced technologies and a specially-trained nursing and clinical staff.

Please feel free to ask questions of anyone who is participating in your healthcare. Our goal is to make your hospital stay as comfortable and pleasant as possible.

Hospital Team
Medical staff, nursing staff, pastoral services, dietitian, social workers, housekeepers, volunteers, patient escort service, other personnel

Accommodations
Calling your nurse, television, telephones, patient meals

Safety
Smoke-free environment, fire drills, medications, personal items

Special Services
Mail, flowers, newspapers, library cart, TDD/hearing-impaired, interpreters

Visitors
Visiting hours, parking, gift shop, cafeteria, non-smoking policy, public telephones, vending/ATM machines, meditation room

Going Home
Checking out and discharge

Billing
Your hospital bill, The Valley Health System's Central Business Office

Obtaining Medical Records

Copies of medical records can be obtained through the Valley Health System Health Information Management (HIM) Department.

All requests must be in writing. You may mail or fax a written request, which should contain as much information as possible to assist us in identifying your record(s). The request should contain the following information:

Patient's full name, (previous name(s), birth date, social security number)
Name of recipient, address, phone number (who is to receive information)
Type of information requested (exact information you want released)
Purpose of release (why information is being requested)
Approximate date of treatment
Appropriate signature with witness signature
Date of request

Mail or fax your request to:

Summerlin Hospital Medical Center
Health Information/Medical Records Dept.
657 Town Center Drive
Las Vegas, NV 89144
Fax 233-7916

A fee is not assessed for copies of records requested for continuity of care (physician or other hospital). However, copies of records for reasons other than continuity of care are subject to a fee.

Birth Certificates are available through the Southern Nevada Health District, 625 Shadow Lane. For more information, call (702) 759-1010 or click here.

Advance Directives

Visit The Valley Health System Web site to learn more about Advance Directives.

Medication Listing

What's in your medicine cabinet? Learn more...

Note: The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither Summerlin Hospital Medical Center, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.

The information, content and artwork provided by this Web site is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.